Terms of Service


The Trust Care Terms of use


PLEASE READ THIS PAGE CAREFULLY. IF YOU DO NOT ACCEPT THE TERMS OF USE STATED HEREIN, DO NOT USE THE WEB SITE AND ITS SERVICES. BY USING / ACCESSING THE WEBSITE - THE TRUST CARE, YOU ARE INDICATING THAT YOU ACCEPT THE TERMS OF USER AND YOUR ACCEPTANCE IS BOUND BY THE PROVISIONS OF THESE TERMS OF USE, INCLUDING ANY UPDATION / REVISIONS MADE THEREIN. NANO JOB CONSULTANTS PRIVATE LIMITED (“COMPANY") MAY REVISE THESE TERMS OF USE, INCLUDING THE TRUST CARE PRIVACY STATEMENE AT ITS DISCRETION. THE COMPANY DOES NOT HAVE ANY OBLIGATION OR RESPONSIBILITY TO INFORM OR INTIMATE YOU IN ANY MANNER, DIRECTLY OR INDIRECTLY, OF THE POSTING ONCE UPDATED OR before SUCH UPDATION. YOUR USE OF THE WEBSITE (DEFINED BELOW) FOLLOWING ANY SUCH MODIFICATION CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THE TERMS OF USE AS MODIFIED. ANY ADDITIONAL TERMS AND CONDITIONS, DISCLAIMERS, PRIVACY POLICIES, AND OTHER POLICIES APPLICABLE TO GENERAL AND SPECIFIC AREAS OF THIS WEB SITE OR TO PARTICULAR CONTENT ARE ALSO CONSIDERED AS TERMS OF USE. YOU SHOULD VISIT THIS PAGE PERIODICALLY TO REVIEW THE TERMS OF USE, BECAUSE THEY ARE BINDING ON YOU. THE TERMS "YOU" AND "USER" AS USED HEREIN REFER TO ALL INDIVIDUALS AND/OR ENTITIES ACCESSING THE WEB SITE FOR ANY REASON. 

Nano Job Consultants Private Limited, a company incorporated under the Indian Companies Act, 1956, is operating the website The Trust Care. This page states the terms of Use ("Terms of Use" / “Terms”) under which you (“You” / “Your”) may use The Trust Care, an on-line service to post and search employment opportunities and user resumes ("The Trust Care" or "Web Site"). 

These Terms of Use include The Trust Care Privacy Statement (https://www.The Trust Care/Privacy.aspx) which is incorporated into these Terms of Use by reference. By using The Trust Care, You are indicating your acceptance to be bound by these Terms of Use, including The Trust Care Privacy Statement. 

In the event of any inconsistency between the provisions under the Terms of Use and The Trust Care Privacy Statement, the provisions under the Terms of Use will prevail.



1) Our charges for the placement of the a maid is ‘One month salary’ of the maid plus GST 18% will be extra
2) Replacement period of the maid will be 6 months from the date of joining of the first maid with a maximum of 3 replacements but if for any the reason the client wants to cancel the contract no refund will be made.
3) During the 6 months of replacement time, if you wish to cancel the contract for any reason, the service charge/recruitment fees paid to us will not be refunded
4) The amount paid to us at the time of joining is the recruitment charges/service charges of finding a maid for you. The salary of the maid starts from the day he or she starts working and needs to be paid every month directly to the maid.
5) The client undertakes to notify The Trust Care immediately upon agreeing to hire a candidate introduced by The Trust Care
6) An invoice will be sent to the client upon commencement of employment and the placement fee is payable immediately on or before the date of joining of the candidate
7) Introductions are strictly confidential. If The Trust Care introduces a candidate that the client then introduces to a third party, who hires the candidate on either full time or part-time, the client agrees to pay The Trust Care the placement charges
8) While every endeavor is made by The Trust Care to introduce satisfactory candidates to the client, it is the responsibility of the client to satisfy themselves of the suitability of an applicant before hiring them. If required the client may arrange medical examinations of the candidate before hiring them. The Trust Care will assist and help wherever possible to facilitate the process
9) Before the placement of the maid, the client has to give us the ‘job description’ of the type of work the maid needs to do and the salary offered. The client cannot make the maid do anything outside the job description nor reduce the salary of the maid. If the maid leaves because the client asked her to do anything outside the job description or due to a reduction of salary then The Trust Care will not replace the maid and neither refund the placement charges paid by the client
10) In case you do not like the maid kindly give a notice of 15 days before you release the maid so that we can find a better quality maid for you. The maid which has been sent for replacement cannot be offered less salary than the first maid. Also, the job description or work required to do by the maid cannot be changed by the client. In case you wish to release the maid or the maid leaves the job and you wish to take a replacement, you need to clear the salary dues of the previous maid before a replacement is sent. In case the salary of the previous maid is not cleared, we will not be sending a replacement
11) In case the maid is absent because she is unwell/family emergency, no replacement will be given if the maid promises to join back as soon she is healthy/fit for work. In case the maid does not join back within 10 days, you can ask us for replacement.
12) We strongly suggest that the client does POLICE VERIFICATION of the maid. This ensures that the maid is free of any criminal charges in the past. At any given point of time, if there is any crime done by the candidate (Civil or criminal), The Trust Care would not be responsible for the same.
13) Since the salary expectation of maid keeps changing it might not be possible to find a maid in the same salary as your previous maid in case of replacement. No refund claims will be entertained if you cannot revise your salary budget according to on-going market rate. However, we will try its level best to try and find a new maid in the same salary.
14) If the maid asks for his/her salary in advance, it is entirely the client's decision to give him/her an advance salary. In case the maid leaves and you have paid excess salary to him/her, bookmybai will not be responsible to retrieve/refund the same
15) If the invoices are settled and due to any reason the candidate resigns then a free replacement will be provided as mentioned above. Usually, the time taken for the replacement is 15 days but it may vary depending on the availability. In case of an unlikely event of we not able to give you a replacement within 15 days and you want to cancel the contract, a credit note will be issued of the entire amount that you paid to us which you can use for any bookmybai services in the future.
16) The client will check the bags, purse or any other thing that the the maid is carrying before the maid enters the home and before the maid leaves the home.
17) The client agrees that the maid will be not be tortured, harmed mentally or physically. Also, the client cannot increase the work or reduce the salary of the maid other than what was discussed during the interview. If the maid leaves due to any such reason, The Trust Care will not replace the maid and neither refund the placement charges paid by the client
18) Bookmybai will not be responsible if you choose to give any advance salary or goods to the domestic help
19) The payment has to be made in favor of ‘Nano Job Consultants Pvt Ltd’
20) All solicitation are subjected to Mumbai Jurisdiction only.


When you hire a maid or any other candidate from The Trust Care or NanoJobs.com or Nano Job Consultants Pvt Ltd, it is understood that you have agreed upon the above mentioned terms even if you have not signed this document

When you create an an account on The Trust Care or when you hire a maid introduced by us, it is understood that you have read the terms and conditions and you agree to it.



Download this word document for the entire terms of use policy of The Trust Care. When you register or create an account with us, you agree to accept these terms and conditions/terms of use